Data Deletion Instructions
How to Delete Your Data
You can request deletion of your data from VividMotion.io at any time. Follow these steps:
Sign in to your account
Go to vividmotion.io/auth/signin and log in with your account.
Delete your account
Go to Account → Danger zone → "Delete my account", and confirm by typing your email. Deletion is immediate. You can download an export of your data from the same page first.
Can't sign in?
If you've lost access to your account, email privacy@vividmotion.io from the address on the account with the subject "Delete My Account" and we will process your request within 48 hours.
What Data Will Be Deleted
When you request deletion, we will permanently remove:
- Your account information (email, name, profile picture)
- Connected Instagram/Facebook account tokens
- All content you created (posts, images, videos)
- Follower tracking history and metrics
- Scheduling data and publishing history
Facebook Data Deletion
If you connected your account via Facebook Login, you can also request data deletion directly from Facebook:
- Go to your Facebook Settings → Apps and Websites
- Find VividMotion.io and click Remove
- Select "Delete all data" option
This will automatically trigger a data deletion request to our servers.
Processing Time
Self-serve deletion from the Account page is immediate, and a confirmation email is sent when it completes. Emailed requests are processed within 48 hours. Some data may be retained in backups for up to 30 days before being permanently removed.
Contact Us
For any questions about data deletion, contact us at: privacy@vividmotion.io